Saturday, March 19, 2016
Following exception occurs during Experience Manger promote_content from authoring to Live
User experience is impacted because the front-end application no longer serves Endeca content and start getting Page not found from Endeca response. If this happens, the Assemblers are unable to retrieve their expected content, and the site appears down.
App server Logs:-
2015-10-16 01:03:07,423 SEVERE [com.endeca.infront.publish.LiveContentClient] (Thread-03) Received unknown message from server [NONODES]. Shutting down and reconnecting client [/127.0.0.1:39301]
IFCR Logs:-
16.10.2015 01:03:07.425 *ERROR* [New I/O server worker #1-23] com.endeca.ifcr.publish.impl.content.server.ContentServer Exception caught in channel handling. java.nio.channels.ClosedChannelException
Solution:-
Workaround:-
Running another promote_content will correct the issue immediately. This can be used as an emergency solution.
Permanent Fix: - Apply the following patch for version mentioned in the table.
Note :-Oracle Commerce Endeca 11.2, no longer push experience manager content to Dgraph.
It's your Turn
Was this post help you to resolve the issue that you are looking for? Any other issues that you might have and need a solution?
Click here for more ATG-Endeca Integration related issue.
Provide your feedback in the comment section below.
User experience is impacted because the front-end application no longer serves Endeca content and start getting Page not found from Endeca response. If this happens, the Assemblers are unable to retrieve their expected content, and the site appears down.
App server Logs:-
2015-10-16 01:03:07,423 SEVERE [com.endeca.infront.publish.LiveContentClient] (Thread-03) Received unknown message from server [NONODES]. Shutting down and reconnecting client [/127.0.0.1:39301]
IFCR Logs:-
16.10.2015 01:03:07.425 *ERROR* [New I/O server worker #1-23] com.endeca.ifcr.publish.impl.content.server.ContentServer Exception caught in channel handling. java.nio.channels.ClosedChannelException
Solution:-
Workaround:-
Running another promote_content will correct the issue immediately. This can be used as an emergency solution.
Permanent Fix: - Apply the following patch for version mentioned in the table.
| Version | Patch Number |
|---|---|
| 3.1.1 | 22324066 |
| 3.1.2 | 22308296 |
Note :-Oracle Commerce Endeca 11.2, no longer push experience manager content to Dgraph.
It's your Turn
Was this post help you to resolve the issue that you are looking for? Any other issues that you might have and need a solution?
Click here for more ATG-Endeca Integration related issue.
Provide your feedback in the comment section below.
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