Monday, March 27, 2017

Endeca 11.x : There was a problem with the zip file given

Behaviour :- Following Exception/Error comes during baseline or promoting content from Experience Manager. Error shows that " there ... thumbnail 1 summary
Behaviour :-

Following Exception/Error comes during baseline or promoting content from Experience Manager. Error shows that "there was a problem with Zip File given". This exception leads to show blank page in production site


INFO: [LiveMDEXHostA] Starting component 'DgraphA1'.
Jan 24, 2017 12:52:14 PM bsh.Reflect invokeMethod
INFO: Publishing Workbench 'live' configuration to MDEX 'DgraphA1'
Jan 24, 2017 12:52:14 PM com.endeca.soleng.eac.toolkit.component.cluster.DgraphCluster applyConfigSnapshot
SEVERE: 'LiveDgraphCluster': there was a problem with the zip file given. Please check the log for further details.An error occurred processing the zip file and preparing the files for processing
Jan 24, 2017 12:52:14 PM com.endeca.soleng.eac.toolkit.utility.Utility start
INFO: [LiveMDEXHostA] Starting shell utility 'rmdir_dgraph-input-old'.
Jan 24, 2017 12:52:15 PM com.endeca.soleng.eac.toolkit.component.cluster.DgraphCluster applyIndex



Caused by java.lang.reflect.InvocationTargetException
sun.reflect.NativeMethodAccessorImpl invoke0 - null
Caused by com.endeca.soleng.eac.toolkit.utility.IFCRUtility$HttpStatusException


Solution :-
No New Content was added by business during promote content and zip file was correct. OOTB endeca creates a temporary files under /tmp folder before applying content to MDEX engine and tmp folder was out of space so zero bytes contents was getting applied to MDEX. Free some /temp space and promote content.


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